Get the latest retail news straight to your inbox

    Don’t go searching for insights in the retail space, we deliver them direct.
    The week's most important retail news, delivered to your inbox every Friday.
The news you need to know

Google's AU chief engineer calls for AI rules

US retail figures

Read More

Discover articles by topic

Choose a topic from the list below:

Our Team + Perspective

The mirage of the super-network

May 28, 2018

As our dependence on digital connectivity grows, we become increasingly vulnerable to unexpected and uncontrollable events that could make the systems we rely on so heavily unusable.

Read More
Our Team + Perspective

Data breach – be aware and prepare

May 24, 2018

Organisations that ignore their obligations under the Australian Privacy Act and poorly manage personally identifiable (customer) data can no longer hope to survive by hiding in the shadows.

Read More
Our Team + Perspective

Why some things don’t sell online

As prolific as online shopping has become, some things just don’t sell online. This immediately creates a spectrum, explaining why some products are harder to sell digitally than others.

Read More

How well do you really understand your customers?

Get data driven insights delivered in real-time.

Find out how
Our Team + Perspective

How to play the retail game

Ensuring employees are engaged in the challenging retail environment is not easy, yet it is so fundamental to success. This is where games come in.

Read More
Perspective + Business

Why Amazon is not your biggest problem

May 17, 2018

The competitive world of retail has forged some of the greatest minds in business – warriors of commerce and hardnosed skeptics who can spot a ruse a mile away. Interestingly though, no one seems to have spotted a potentially mortal wound that has lingered unnoticed in many retail organisations for more than a decade.

Read More
Perspective + Technology

Artificial, yes. But, Intelligence?

March 22, 2018

Having attended a number of retail conferences in recent months, we have observed growing chatter about AI, with some vendors and consultants claiming that it will completely transform the industry.

Read More
Perspective + Digital

It’s time for to rebrand

October 27, 2017

I just got back from the US, having visited in Los Angeles and let me tell you: don’t be fooled by deceptive distinctions between different forms of commerce.  It’s all one experience in the eyes of the shopper. Let me explain.

Read More
Perspective + Business

GST on online imports: time to act

May 12, 2017

On April 24 2017, Kathrin Bain, a lecturer at the School of Taxation and Business Law at UNSW, wrote an article with a critical stance on the government’s plan to apply GST on overseas online purchases commencing July 1 2017. Kathrin’s argument is that this would not “level the playing field” between local and international retailers anyway.

Read More
Perspective + Business

Why retailers need two budget deficits

October 26, 2016

In his song Trouble Man, Marvin Gaye sings about taxes, death, and trouble. Today, the chorus of media commentators, politicians, economists and the Reserve Bank sing a similar tune – one about interest rates, sluggish economic growth, and the deficit.

Read More