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Digital
26
Sep-18
retailpulse
The news you need to know

Consumers remain weary of social media commerce

Universal Store ramps up for growth after buyout

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Perspective + Digital

It’s time for Shop.org to rebrand

October 27, 2017

I just got back from the US, having visited Shop.org in Los Angeles and let me tell you: don’t be fooled by deceptive distinctions between different forms of commerce.  It’s all one experience in the eyes of the shopper. Let me explain.

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Strategy + Digital

Containing the Amazon offensive

May 31, 2017

“What does not kill me makes me stronger.” – Friedrich Nietzsche, 1888. This quote may be more than 100-years old, but it holds a potent promise for Australian retailers who are prepared to embrace the new economy, take decisive action to defend their turf, and succeed in the ever-shifting commercial landscape.

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Strategy + Digital

It’s all about me, anytime and anywhere

May 17, 2017

Consumer-centricity is quickly becoming the prevailing theme within the retail industry. In a recent letter to Amazon shareholders, CEO Jeff Bezos mentions the word “customer” 19 times. And, despite posting a net income of US$2.37 billion last year, the letter mentions the word profit a grand total of none.

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Strategy + Digital

Sales down, new age retail up

April 10, 2017

It’s no secret that many Australian retailers are under pressure. In recent years, more than 20 have cracked with a few subsequently disappearing. Poignantly, Australian retail sales fell again in February, the second decline within a three month period.

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Strategy + Digital

Five insights from NRF & RLF

March 16, 2017

The current rate of technological change is unprecedented in all known history. The power of this tidal wave is reshaping practically everything, retail included. Challenged on the new digital frontier, the industry is desperately trying to figure out what the future of retail will look like.

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