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Business
26
Sep-18
retailpulse
The news you need to know

Consumers remain weary of social media commerce

Universal Store ramps up for growth after buyout

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Strategy + Business

Don’t leave your post

January 28, 2016

On 15 July 1410, the Polish-Lithuanian coalition scored a decisive victory over the Teutonic Order in the battle of Grunwald. Many factors contributed to this outcome, which set the wheels in motion for the ultimate demise of the Order.

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Strategy + Business

Don’t clean your dirty shelves

November 9, 2015

In the early 1990s I worked at McEwans, which later morphed into Bunnings. To learn more about the business and how it operates, I would help out every Saturday on the shop floor at a branch located near where I lived.

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Strategy + Business

We don’t deliver on Fridays

September 18, 2015

Some years ago a small brewery in the UK became increasingly successful. The manager of the local supermarket called them to arrange for an additional delivery on Fridays, because the beer had become so popular that it sold out by Saturday each week.

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Strategy + Business

The total enigma of quality

September 17, 2015

Has it occurred to you to look at today’s digitally connected world as a living organism? Internet links can be viewed as synapses connecting this global nervous system, where each person plugged into it behaves like a sensory or a neuron cell. Internet storage then acts as memory.

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Efficiency + Business

“Can I help you?” has lost its power

September 4, 2015

Recently, I walked into a retail outlet and, while pondering upon a product, a sales assistant approached me and uttered the magic words, “can I help you?”

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Perspective + Business

Serenity, Courage & Wisdom

July 20, 2015

In his famous Serenity Prayer, American theologian Reinhold Niebuhr wrote: God grant me the serenity to accept the things I cannot change, courage to change the things I can, and wisdom to know the difference.

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Perspective + Business

Freedom of Speech or Anarchy?

July 8, 2015

Most of us have heard about slander, abuse and bullying over the internet and their tragic consequences – people’s lives and reputation ruined by lies, harassment, stalking, defamation and worse.

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Perspective + Business

The Future in Retail: Unknown and Unknowable

July 2, 2015

A few years ago a well-known strategic thinker stated that any futurologist who back in the early 1990s did not predict the emergence of the internet should seek alternative employment, himself included. Yet, in spite of our inherent inability to foresee the major shifts that invariably occur we keep trying.

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