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Perspective + Business

The 100-year Honeymoon is Over

July 9, 2018

Until a few years ago, Australia’s supermarkets enjoyed a century of trading nirvana, isolated from operationally excellent global competitors. Fortunately for shoppers, Aldi and Costo arrived down under and shook up the cosy system.

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Perspective + Technology

Artificial, yes. But, Intelligence?

March 22, 2018

Having attended a number of retail conferences in recent months, we have observed growing chatter about AI, with some vendors and consultants claiming that it will completely transform the industry.

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Strategy + Digital

Fortifying against Amazon

January 11, 2018

In 2017, many Australian retailers experienced increased headwinds in their business. The top line stalled and profits shrunk. With Amazon now open for business Down Under, Australian retailers are concerned to what degree this will make the already uncomfortable situation worse.

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Technology + Security

Are you ready for digital fire?

July 13, 2017

The expanding digitisation of retail enterprises means that theft 2.0 has the potential to deal a mortal wound to unprepared retailers. Theft has been ever-present since the beginning of retail and continues to be a huge burden the industry must carry.

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Strategy + Efficiency

Amazon: Didn’t we tell you?

June 20, 2017

Only a few weeks ago, our Marketing Manager, Justin Cohen wrote an article published on Inside Retail titled ‘Containing the Amazon Offensive’. The piece revealed the true nature of Amazon and outlined the strategy local retailers can use to fortify their businesses against the e-commerce powerhouse.

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Perspective + Business

GST on online imports: time to act

May 12, 2017

On April 24 2017, Kathrin Bain, a lecturer at the School of Taxation and Business Law at UNSW, wrote an article with a critical stance on the government’s plan to apply GST on overseas online purchases commencing July 1 2017. Kathrin’s argument is that this would not “level the playing field” between local and international retailers anyway.

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Strategy + Efficiency

The grave sin of omission

December 2, 2016

Imagine that two people died in their sleep last night while in hospital. One patient died because his nurse didn’t inject him with his life-supporting medication. The other one passed away because his nurse injected him with the wrong drug.

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Perspective + Business

Why retailers need two budget deficits

October 26, 2016

In his song Trouble Man, Marvin Gaye sings about taxes, death, and trouble. Today, the chorus of media commentators, politicians, economists and the Reserve Bank sing a similar tune – one about interest rates, sluggish economic growth, and the deficit.

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Perspective + Business

Coles relaunching BI-LO?

September 27, 2016

In August 2016, The Age published an article outlining yet another twist in Coles’ strategy.  The intention, this time, is to reduce the supermarket’s product range by 15%, to “drive the efficiency of the business to fund grocery price cuts and safeguard its market share.

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Business

The elusive root of success

September 15, 2016

Many years ago I decided to undertake a small Artificial Intelligence project – a program to predict TattsLotto numbers.

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