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Perspective + Business

GST on online imports: time to act

May 12, 2017

On April 24 2017, Kathrin Bain, a lecturer at the School of Taxation and Business Law at UNSW, wrote an article with a critical stance on the government’s plan to apply GST on overseas online purchases commencing July 1 2017. Kathrin’s argument is that this would not “level the playing field” between local and international retailers anyway.

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Strategy + Digital

Sales down, new age retail up

April 10, 2017

It’s no secret that many Australian retailers are under pressure. In recent years, more than 20 have cracked with a few subsequently disappearing. Poignantly, Australian retail sales fell again in February, the second decline within a three month period.

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Strategy + Digital

Five insights from NRF & RLF

March 16, 2017

The current rate of technological change is unprecedented in all known history. The power of this tidal wave is reshaping practically everything, retail included. Challenged on the new digital frontier, the industry is desperately trying to figure out what the future of retail will look like.

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Strategy + Efficiency

The grave sin of omission

December 2, 2016

Imagine that two people died in their sleep last night while in hospital. One patient died because his nurse didn’t inject him with his life-supporting medication. The other one passed away because his nurse injected him with the wrong drug.

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Perspective + Business

Why retailers need two budget deficits

October 26, 2016

In his song Trouble Man, Marvin Gaye sings about taxes, death, and trouble. Today, the chorus of media commentators, politicians, economists and the Reserve Bank sing a similar tune – one about interest rates, sluggish economic growth, and the deficit.

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Perspective + Business

Coles relaunching BI-LO?

September 27, 2016

In August 2016, The Age published an article outlining yet another twist in Coles’ strategy.  The intention, this time, is to reduce the supermarket’s product range by 15%, to “drive the efficiency of the business to fund grocery price cuts and safeguard its market share.

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Business

The elusive root of success

September 15, 2016

Many years ago I decided to undertake a small Artificial Intelligence project – a program to predict TattsLotto numbers.

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Strategy + Business

True leadership is not politically correct

August 17, 2016

Have you noticed that struggling retail businesses tend to change their senior executives frequently? Undoubtedly, every new appointment is made with the hope of finding a leader capable of turning the ship around.

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Perspective + Business

The forgotten people of the election

July 1, 2016

Despite the retail industry’s significant contribution to the Australian economy and its dire need for relief from misguided policy, it is constantly ignored by all sides of politics.

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Perspective + Technology

Retail IT: beyond insanity

June 23, 2016

Pressure can make people, and retailers, do strange things. Take for example Walmart in the US. This immensely successful retail giant was feeling some heat from competitors in the online side of the retail market last year.

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